Privacy Policy

Effective date: October 18, 2026

Parnau Insurance Group respects the privacy of customers and visitors. This notice describes information handling in connection with insurance-related services and our customer-service SMS program.

Information we collect

We may collect names, contact details, telephone numbers, insurance policy and service details, appointment information, and communication preferences and consent records provided during interactions with our agency.

How information is used

We use this information to answer questions, service policies, provide renewal and payment reminders, request documents, coordinate appointments, and deliver agreed-upon service communications.

Sharing and service providers

We may disclose information to insurers and service providers when necessary to provide requested services, support communications, comply with legal requirements, or protect rights. Mobile opt-in information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes. We do not sell SMS consent information.

SMS choices

SMS participation is voluntary. Reply STOP to opt out and HELP for assistance, or contact us by email. Message and data rates may apply.

Security and retention

We use reasonable administrative and technical safeguards and retain records as needed for service, recordkeeping, and legal requirements.

Contact

Parnau Insurance Group, Hialeah, Florida. Email: [email protected].